Privacy Policy

Effective Date: 19 September 2026

This Privacy Policy explains how AJAY KUMAR, operated by SOURAV KUMAR DAS, collects, uses and protects information provided by customers when they visit or make purchases through our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you place an order or contact us, we may collect information such as:

• Full name

• Billing and shipping address

• Mobile number

• Email address

• Order details

• Payment and transaction-related information

• Information provided when contacting customer support

We only request information that is reasonably required to process orders, provide services and communicate with customers.

2. Payment Information

Payments may be processed through third-party payment service providers.

We do not intentionally store customers' complete debit card, credit card, UPI PIN, CVV or banking passwords on our website.

Payment information may be processed directly by the applicable payment gateway or payment service provider according to its own privacy and security practices.

3. How We Use Information

Customer information may be used for:

• Processing and delivering orders

• Confirming orders and payments

• Providing customer support

• Processing returns, cancellations and refunds

• Sending order-related communications

• Improving our website and services

• Preventing fraud or unauthorized transactions

• Complying with applicable legal requirements

4. Sharing of Information

We may share necessary information with service providers involved in operating our business, such as:

• Delivery and logistics partners

• Payment gateway providers

• Website/e-commerce service providers

• Customer support/service providers

• Government or regulatory authorities where legally required

We do not sell customers' personal information for unrelated commercial purposes.

5. Data Security

We take reasonable measures to protect customer information against unauthorized access, misuse, alteration or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

6. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember preferences and understand website usage.

Customers can manage cookie settings through their browser where applicable.

7. Third-Party Services

Our website may use third-party services such as payment gateways, logistics providers, analytics services or other service providers.

Such third parties may process information according to their own applicable privacy policies.

8. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children.

We do not knowingly collect personal information from children for independent commercial purposes.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any updated version will be published on this page with the revised effective date.

10. Contact Us

For questions regarding this Privacy Policy, please contact:

AJAY KUMAR
Plot No. 24, Bhubaneswar Bypass, Near Payal Hotel, Laxmi Sagar, Bhubaneswar, Khordha, Odisha – 751006, India

Email: info.5july2@gmail.com
Phone: 7549479044